About us

An academy built by operators.

Ecommerce Academy is an AI-first ecommerce education company for Shopify brand owners, founded by Brendan Gillen in Melbourne, Australia. Members learn to run their stores on 80% AI and 20% human using EcomOS, the Academy's AI ecommerce operating system, with 1-1 support from Growth Advisors and channel Specialists.

What we believe

Don't outsource your growth.

Get help. Absolutely. But don't hand someone else the wheel. Agencies rent you results you never own, and courses leave you alone with a video library. We build the engine inside your store, with you, so the capability stays yours.

That's why we run on 80% AI, 20% human. AI handles the repeatable work: reporting, ad analysis, content, email and customer service drafts. You keep the 20% that needs judgment: the final decision, taste, brand voice, culture and community.

Every strategy we teach is tested on real stores first, including our own.

The team

Operators, not theorists.

Every expert has run stores, built marketing teams and scaled real brands.

Brendan Gillen

Brendan Gillen

Founder & AI Specialist

Led ecommerce at Superdry, 2XU, Petstock, Pacific Brands and Wesfarmers. Turned a $9K store into $1M+ in 18 months, then built Dosed to run on AI and 1.5 humans. The #1 YouTuber for Shopify & AI, Rethink Retail Top AI Leader 2026 and Top 50 in Ecommerce.

Elana

Elana

Growth Advisor

Eleven years running her own fashion brand, now managed with AI. Our Klaviyo specialist, and the person members go to for fast wins.

Garth

Garth

Growth Advisor

Spent 5+ years building an online fitness equipment brand, from sourcing and product development to checkout. Now he helps turn more of your visitors into customers.

Antoine Orban

Antoine Orban

Meta Ads Specialist

Has launched brands worldwide in cosmetics, apparel and drinks. Manages six figures a month in ad spend, so your budget is in practised hands.

Jimmy

Jimmy

Google Ads Specialist

A decade in Google Ads, scaling high-growth, big-catalogue brands from supplements to automotive. Data first, and every campaign judged on profit.

Kathryn Benedict

Kathryn Benedict

Email & Retention Specialist

Has led ecommerce teams for global brands including Clarks, Hush Puppies, Mint and Wesfarmers. Brings big-brand discipline to growing stores.

Paul Walton

Paul Walton

Brand & CRO Specialist

15 years launching drinks and hospitality brands, including an award-winning online gin. Lives for new tech and getting more sales out of every page.

Serene Lim

Serene Lim

Social Content Specialist

Built her brands on TikTok with content that went viral. Now runs multiple DTC brands in cosmetics and drinks, stocked in 150+ locations worldwide.

Founder

Brendan Gillen

Led ecommerce at Superdry, 2XU, Petstock, Pacific Brands and Wesfarmers. Turned a $9K store into $1M+ in 18 months, then built Dosed to run on AI and 1.5 humans. The #1 YouTuber for Shopify & AI, Rethink Retail Top AI Leader 2026 and Top 50 in Ecommerce.

  • Head of E-Commerce, Superdry
  • Head of Digital & Ecommerce, Pacific Brands & Wesfarmers
  • Global Ecommerce Manager, 2XU
  • E-Commerce Manager, Petstock
  • CEO, Fight Gear Direct ($9K purchase to $1M+ in under 18 months)
  • Co-founder, Dosed: sells in Australia, NZ and the USA, run by 1.5 humans and AI
  • Rethink Retail Top AI Leader 2026 · named in the Top 50 People in Ecommerce
Brendan Gillen keynoting at Retail Fest

Your seat in the academy is waiting.

Two ways in: Bootcamp to build the foundations, or Elite to scale 1-1.

Apply to join the Academy